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What logistics and transportation services does Eleven offer?

We operate as a freight forwarder, offering air, sea, and land transportation solutions at both national and international levels. In some countries, we also provide financing services and connect clients with providers who handle cargo insurance and customs procedures at the point of origin.

What sets Eleven apart from other freight forwarders?

We stand out as pioneers and leaders in Colombia. We take pride in focusing on the development of advanced technological systems, such as online document management, market analysis, and highly efficient routing.

Additionally, we leverage financial technology (Fintech) to provide innovative solutions for our clients’ import and export operations.

How can I hire Eleven's services?

For first-time clients, the process begins with a collaboration with our experts to design the right logistics solution based on their cargo needs. Active clients can request quotes directly through our platform or contact their sales representative.

What is Eleven's history and experience in this industry?

Eleven’s journey in the logistics industry began in 2019. Our experts bring over three decades of experience in shipping lines and freight agencies.

We started in Bogotá, Colombia, and have expanded to strategic locations including San Francisco (USA), Madrid (Spain), Beijing (China), and more. This global presence allows us to offer comprehensive logistics solutions worldwide.

We invite you to explore our blog to stay up to date with our latest news and achievements in the industry.

What types of cargo are allowed for import and export?

The types of cargo allowed vary by country, but if your product is legal, we can facilitate its import or export.

For hazardous materials, we provide quotes along with the required safety data sheet.

Our quotes take into account weight and dimensions, and are subject to availability and the regulations of the country of origin.

How many containers can I book?

Our company excels in scenarios involving recurring shipments, allowing you to fully benefit from our tracking and reporting capabilities. There are no limitations on the number of quotes you can request.

Do you offer insurance for international cargo transport?

We are not an insurance company ourselves, but we have established strategic partnerships with trusted providers in this field. This gives you peace of mind knowing your cargo can be protected during air, sea, or land transport.

Our insurance options cover the entire journey, including national and international distribution, and you also have the option to insure containers if needed. All relevant documentation is available online for your convenience.

How do free detention days work with Eleven?

The payment terms may vary depending on the type of shipment and the carrier. In some cases, we’ve secured payment periods of up to 30 days. We are committed to providing flexible options tailored to your financial and operational needs.

Explore the answers to the most common questions about Eleven Comex, our services, and other relevant topics. Don’t hesitate to reach out to us through the Contact section — we’ll provide all the information you need.